Article | 10 Aug 2022

Why digital transformation is critical to the future of legal services

Why digital transformation is critical to the future of legal services-1

Digital transformation is happening all around us. The recent pandemic has altered the way we live and work, forcing us online to communicate and do business. Individuals and organisations have had to adapt quickly and this digital shift is having a major impact on professional services, including Law.

The implications of digital transformation in legal services are huge. Law firms have had to adapt and turn to technology to deliver legal advice to their clients. Demand for faster turn around and recently the need for reduced face-to-face meetings has meant legal services have had to change culturally or get left behind and risk clients going elsewhere.

The future of any workplace depends on their ability to adapt to business and technology but what does digital transformation offer legal services specifically?

Traditional methods of signing and processing paper documents can be inefficient and costly. Using a digital engagement solution such as BONAFiDEE Engage can accelerate the completion process for legal contracts and agreements saving time and money.

BONAFiDEE Engage is a secure digital engagement platform that can enable law firms to communicate securely online and prepare, send and archive e-signed documents speedily and efficiently. Solicitors, conveyancers and in-house paralegals can practice with confidence whilst reducing the need for face-to-face client meetings, printing documents and managing paper trails. Indeed, e-signatures help firms maximise the profitability of billable hours by reducing the amount of administrative support required for each billable hour.

Two aspects of BONAFiDEE’s e-signing process make it 100% legally enforceable. Firstly, an electronic identity check (e-iD) is typically carried out on the intended signatory(ies). Secondly, a tamper-evident signature pack (audit trail) provides evidence of all actions taken during the signature process. This digital solution enables legal services to speed up their due diligence procedures to meet their regulatory and statutory obligations, such as KYC and AML compliance.

Digital engagement solutions such as BONAFiDEE are essential to the future of legal services. Keeping up with technology is critical to their success. Law firms need to act quickly, giving advice in their client’s “hour of need” and legal contracts need to be executed quickly and efficiently. Digital transformation enables strong working relationships with existing clients and the ability to attract new ones, both essential to any successful practice.

Francis Lang, Founder says “We wanted to make life easier for both organisations and individuals when dealing with important financial, legal and personal matters and benefit from all the advantages of working digitally whilst reducing the risks of online fraud. Our secure digital platform enables law firms and individuals to establish digital trust by proving their identities, send secure messages, share information and sign important documents in a digital environment that’s as secure as online banking. Whilst signing a legal contract, individuals no longer want to risk sending important documents via the post. However, with the number of online fraud cases increasing individuals may also be wary of adding personal data to an email or website in fear that it might not be secure. Our digital engagement platform is the solution, protecting organisations and individuals with increased security and fraud prevention empowering everyone to engage digitally with supreme ease and confidence. We constantly test and monitor the security of our encrypted system, and a dedicated team oversees information security, compliance and regulatory changes. As a result, BONAFiDEE Engage is the most robust and legally enforceable e-signature solution available".

 

Quick guide   Compliantly scaling your customer onboarding operation Download our free guide

Ready for faster, secure onboarding with Bonafidee?

To find out how Bonafidee’s ID verification, KYC and anti-fraud tools could keep your business secure, contact us to arrange a demo.

Book a demo